Littlebrook Policies....

 


Funding Procedure
If you are currently registered at Littlebrook Nursery, your child will be eligible to receive up to 15 hours of free entitlement per week. You are entitled to claim the funding the term after your child’s third birthday.
The maximum claim per week is 15 hours and these must be used over a minimum period of three separate days. The total amount of hours you are eligible to claim per annum are 570 and these are divided over 38 weeks of the year.
The government do not offer funded places during the school holidays and you are therefore responsible for paying full fees during the holiday period. We are open for 51 weeks of the year and do not offer term time only contracts. We calculate the fees by taking the weekly amount, multiply this figure by 52 weeks and divide it into 12 equal monthly payments. All fees are paid monthly in advance by the 10th of each month.
We will only invoice you for the hours that are not funded places. I.e.  if your child receives 15 hours entitlement per week and you have a full time booking schedule, we will only invoice you for 40 hours per week.

Policy Principals

  • Funded places are primarily reserved for existing attendees who will be moving through the Nursery.
  • Vacancies will be determined at the discretion of the Nursery Manager based on future occupancy data.
  • Funded hours are up to 570 per annum – these are divided over the 38 weeks of the year.
  • We do not offer a stretch funded option.
  • We reserve the right to offer funded places on set days and sessions, depending on the demands of the Nursery and availability.
  • We do not offer any discounts on 4 or 5 days a week for funded sessions.
  • We do not charge top up fees for funded hours.
  • A full day in the Nursery is 11 hours.
  • A half day in the Nursery is 5.5 hours.
  • The number of funded hours that can be claimed is 5 hours per day.
  • The maximum number of funded hours is 15 per week, however, these can only be claimed by children attending the minimum of three days a week.
  • Half day sessions do not qualify for funding, only full day sessions.
  • The required minimum attendance is 2 days per week for all children.
  • Our Nursery fee for funded children, attending in excess of 15 hours per week (non-funded hours), will be charged at £5.00 per hour.
  • The difference between funded hours and non funded hours will be charged at our hourly rate. For example, if your child is claiming 10 hours a week and attends two full days, we will invoice the remaining hours at our non funded hourly rate.

Partnership with Parents

 Littlebrook will:

  • Commit to reserving a place in Pre-school for your child whilst your child remains registered with us from as young as three months old.
  • Provide a comprehensive Childcare and Education policy that promotes your child’s achievements and supports their progress towards the Early Learning Goals as set out in the EYFS.
  • Ensure our staff receive ongoing training and attend courses that support their continuing professional development.
  • Provide an inclusive programme that meets the requirements of children with additional needs.
  • Ensure our policies and procedures are reviewed regularly and are made accessible at all times.
  • Provide a registration process that includes documents seeking to obtain information about your child as part of the enrolment in the Nursery.
  • Keep records and sensitive information relating to your child in a secure, lockable filing cabinet and password controlled IT system.
  • Provide flexible sessions to enable you to access free entitlement for your child that also meets the changing needs of the Nursery.
  • Offer opportunities such as parent’s evenings, newsletters, comments box in reception and an accessible Manager who you can contact via email or in person to enable you to express your views about our services and provide us with your feedback.

Parents will:

    • Provide us with accurate information during the registration process, including a birth certificate demonstrating parental responsibility.
    • Complete an enrolment form when you first claim the entitlement and return it to the Nursery within the required time required.
    • Inform us if your child attends another setting or child minder, particularly where claims for the free entitlement are made (shared funding)
    • Contribute to your child’s learning records by providing us with information about your child’s routine needs, interests and individual requirements.

     

    Missing Child policy  

    Policy Statement
    Children’s safety is maintained as the highest priority at all times both on and off premises.
    We pay particular attention to the children’s safety whilst at the Kindergarten. Every attempt is made through carrying out the outings procedure and the exit/entrance procedure to ensure the security of children is maintained at all times. In the unlikely event of a child going missing, our missing child procedure is followed.

    Child Going Missing on the Premises
    § As soon as it is noticed that a child is missing the key person/staff alerts the Manager.
    § The Manager will carry out a thorough search of the building and outdoor play area.
    § The register is checked to make sure no other child has also gone astray.
    § Doors and gates are checked to see if there has been a breach of security whereby a child could wander out.
    § If the child is not found, the parent is contacted and the missing child is reported to the police.
    § The Manager talks to the staff to find out when and where the child was last seen and records this.
    § The Manager contacts the Director and reports the incident. The Director, with the management team, carry out an investigation and report the incident to Ofsted.

     

    Child Going Missing on an Outing
    What to do when a child goes missing from a whole setting outing may be a little different, as parents usually attend and are responsible for their own child.
    § As soon as it is noticed that a child is missing, staff on the outing ask children to stand with their designated person and carry out a headcount to ensure that no other child has gone astray. One staff member searches the immediate vicinity but does not search beyond that.
    § The Manager  is contacted immediately and the incident is reported.
    § The Manager contacts the police and reports the child as missing.
    § The Manager contacts the parent, who makes their way to the setting or outing venue as agreed with the Manager . The setting is advised as the best place, as by the time the parent arrives, the child may have been returned to the setting.  Ofsted are also contacted.
    § Staff take the remaining children back to the setting.
    § The Manager contacts the Director and reports the incident. The Director along , with the management team, carry out an investigation.

    § The Manager, or designated staff member may be advised by the police to stay at the venue until they arrive.

    The Investigation
    § Staff keep calm and do not let the other children become anxious or worried.
    § The Manager together with the Director or representative from the management committee, speaks with the parent(s).
    § The Director and manager carry out a full investigation taking written statements from all the staff in the room or who were on the outing.
    § The key person/staff member writes an incident report detailing:
    - The date and time of the report.
    - What staff/children were in the group/outing and the name of the staff designated responsible for the missing child.
    - When the child was last seen in the group/outing.
    - What has taken place in the group or outing since the child went missing.
    - The time it is estimated that the child went missing.
    § A conclusion is drawn as to how the breach of security happened.
    § If the incident warrants a police investigation, all staff co-operate fully. In this case, the police will handle all aspects of the investigation, including interviewing staff. Children’s Social Care may be involved if it seems likely that there is a child protection issue to address.
    § The incident is reported under RIDDOR arrangements (see the Reporting of Accidents and Incidents policy); the local authority Health and Safety Officer may want to investigate and will decide if there is a case for prosecution.
    § In the event of disciplinary action needing to be taken, Ofsted is informed.
    § The insurance provider is informed.

    Managing People

    § Missing child incidents are very worrying for all concerned. Part of managing the incident is to try to keep everyone as calm as possible.
    § The staff will feel worried about the child, especially the key person or the designated carer responsible for the safety of that child for the outing. They may blame themselves and their feelings of anxiety and distress will rise as the length of time the child is missing increases.

    § Staff may be the understandable target of parental anger and they may be afraid. Setting leaders need to ensure that staff under investigation are not only fairly treated but receive support while feeling vulnerable.
    § The parents will feel angry, and fraught. They may want to blame staff and may single out one staff member over others; they may direct their anger at the setting leader. When dealing with a distraught and angry parent, there should always be two members of staff, one of whom is the setting leader and the other should be the chairperson of the management committee or representative. No matter how understandable the parent’s anger may be, aggression or threats against staff are not tolerated, and the police should be called.
    § The other children are also sensitive to what is going on around them. They too may be worried. The remaining staff caring for them need to be focused on their needs and must not discuss the incident in front of them. They should answer children’s questions honestly but also reassure them.
    § In accordance with the severity of the final outcome, staff may need counselling and support. If a child is not found, or is injured, or worse, this will be a very difficult time. The chairperson or proprietor will use their discretion to decide what action to take.
    § Staff must not discuss any missing child incident with the press without taking advice.

     

    Supervision of Children on Outings and Visits
    Policy Statement
    Children benefit from being taken out of the setting to go on visits or trips to local area or other suitable venues for activities which enhance their learning experiences. Staff in our setting ensure that there are procedures to keep children safe on outings; all staff and volunteers are aware of and follow the procedures below.

    Procedures
    § Parents sign a general consent on registration for their children to be taken out as a part of the daily activities of the setting.
    § There is a risk assessment for each venue carried out, which is reviewed regularly.
    § Parents are always asked to sign specific consent forms before major outings and parental help sort for the correct adult:child ratios.

    A risk assessment is carried out before an outing takes place.
    § All venue risk assessments are made available for parents to see.
    § Our adult to child ratio is high, normally one adult to two children, depending on their age, sensibility and type of venue as well as how it is to be reached.
    § Named children are assigned to individual staff to ensure each child is individually supervised, to ensure no child goes astray, and that there is no unauthorised access to children.
    § Outings are recorded in an outings record book, kept in the setting stating:
    - The date and time of outing.
    - The venue and mode of transport.
    - Names of staff assigned to named children.
    - Time of return.
    § Staff take a mobile phone on outings, and supplies of tissues, wipes, change of clothes etc. as well as a mini first aid pack, snacks and water. The amount of equipment will vary and be consistent with the venue and the number of children as well as how long they will be out for.
    § Staff take a list of children with them with contact numbers of parents/carers.
    § A minimum of two staff should accompany children on outings and a minimum of two should remain behind with the rest of the children.

     

    Sickness and absence policy


    Children should not be left at nursery if they are unwell. If a child is unwell then they will prefer to be at home with their parents rather than at nursery with their peers. To these ends we will follow these procedures to ensure the welfare of all children within the nursery

    • if a child becomes ill during the nursery day, their parents / carers will be contacted and asked to pick their child up as soon as possible. During this time the child will be cared for in a quiet, calm area with their key person
    • should a child have an infectious disease, such as an eye/ear infection or sickness and diarrhoea, they should not return to nursery until they have been clear for at least 48 hours
    • it is vital that we follow the advice given to us by our registering authority and exclude specific contagious conditions, e.g. sickness and diarrhoea and chicken pox, to protect the other children in the nursery. Illnesses of this nature are very contagious and it is exceedingly unfair to expose other children to the risk of an infection
    • if a contagious infection is identified in the nursery, parents will be informed to enable them to spot the early signs of this illness. All equipment and resources that may have come into contact with a contagious child will be cleaned and sterilised thoroughly to reduce the spread of this infection
    • it is important that children are not subjected to the rigours of the nursery day, which requires socialising with other children and being part of a group setting, when they have first become ill and require a course of antibiotics.  Our policy, therefore, is to exclude children on antibiotics for the first 48 hours of the course.
    • the nursery has the right to refuse admission to a child who is unwell. This decision will be taken by the manager on duty and is non-negotiable.

    meningitis procedure
    If a parent informs the nursery that their child has meningitis, the nursery manager should contact the Infection Control Nurse for their area, and *Ofsted/*Care and Social Services Inspectorate Wales/*Care Commission (*delete as appropriate). The IC Nurse will give guidance and support in each individual case.  If parents do not inform the nursery, we will be contacted directly by the IC Nurse and the appropriate support will be given.

    transporting children to hospital procedure

    1. if the sickness is severe, call for an ambulance immediately. DO NOT attempt to transport the sick child in your own vehicle
    2. whilst waiting for the ambulance, contact the parent/carer and arrange to meet them at the hospital
    3. a senior member of staff must accompany the child and collect together registration forms, relevant medication sheets, medication and the child’s comforter. A member of the management team must also be informed immediately
    4. remain calm at all times. Children who witness an incident may well be affected by it and may need lots of cuddles and reassurance.

     

    Uncollected Child Policy

    Policy Statement
    In the event that a child is not collected by an authorised adult at the end of a session/day, the child would be kept at Littlebrook while the Supervisor endeavours to contact those people nominated by the parent as authorised to collect the child. If the Supervisor is unable to contact the parents or those people nominated, Child protection procedures will be followed in the event that their children are not collected from setting by an authorised adult within one hour after the setting has closed and the staff can no longer supervise the child on our premises.

    These ensure the child is cared for safely by an experienced and qualified practitioner who is known to the child. We will ensure that the child receives a high standard of care in order to cause as little distress as possible if the parents are unavoidably delayed and they will be reassured that their children will be properly cared for.

    Depending on circumstances, we reserve the right to charge parents for the additional hours worked by our staff.

    Procedures
    Parents of children starting at Littlebrook are asked to provide the following specific information which is recorded on our Registration Form:
    - Home address and telephone number - if the parents do not have a telephone, an alternative number must be given, perhaps a neighbour or close relative.
    - Place of work, address and telephone number (if applicable).
    - Mobile telephone number (if applicable).
    - Names, addresses, telephone numbers and relationship of adults who are authorised by the parents to collect their child from the setting, for example a child minder or grandparent.
    - Who has parental responsibility for the child. Complete the parent responsibility form.
    - Information about any person who does not have legal access to the child. A court order must be seen.
    - On occasions when parents are aware that they will not be at home or in their usual place of work, they inform us in writing of how they can be contacted.
    - On occasions when parents or the persons normally authorised to collect the child are not able to collect the child, they provide us with written details of the name, address and telephone number of the person who will be collecting their child. We agree with parents how to verify the identity of the person who is to collect their child.
    - Parents are informed that if they are not able to collect the child as planned, they must inform us so that we can begin to take back-up measures. We provide parents with our contact telephone number.
    - We inform parents that we apply our child protection procedures as set out in our child protection policy in the event that their children are not collected from setting by an authorised adult within one hour after the setting has closed and the staff can no longer supervise the child on our premises.


    If a child is not collected at the end of the session/day, we follow the following procedures:

    If no information is available, parents/carers are contacted at home or at work.
    - If this is unsuccessful, the adults who are authorised by the parents to collect their child from the setting - and whose telephone numbers are recorded on the Registration Form - are contacted.
    - All reasonable attempts are made to contact the parents or nominated carers.
    - The child does not leave the premises with anyone other than those named on the Registration Form or in their file.
    - If no-one collects the child after one hour and there is no-one who can be contacted to collect the child, we apply the procedures for uncollected children.
    - We contact our local authority children’s social services care team: 01895 250 111.
    - The child stays at setting in the care of two fully-vetted workers until the child is safely collected either by the parents or by a social care worker.
    - Social Care will aim to find the parent or relative if they are unable to do so, the child will become looked after by the local authority.
    - Under no circumstances do staff to go to look for the parent, nor do they take the child home with them.
    - A full written report of the incident is recorded in the child’s file.
    - Depending on circumstances, we reserve the right to charge parents for the additional hours worked by our staff.
    - Ofsted may be informed: Ofsted Contact Number: 0300 1234 666

Equal Opportunities


At Littlebrook we are committed to providing equality of opportunity for all children and families. We work in accordance with all relevant legislation and share information with other agencies such as Ofsted and the Local authority. We believe that activities should be open to all children and families, and to all adults committed to their welfare. We aim to ensure that all who wish to work in, or volunteer to help with, our nursery have an equal chance to do so.
We employ staff and teach children in an environment that understands we live in a multicultural and multiracial society. We wish to promote an understanding of and a commitment to the principles of racial equality and justice. This commitment extends to the children we receive at Littlebrook and we have a responsibility to promote positive racial attitudes and should welcome, respect and value every child and family. These values include race, sex, class or disability. We have an on site co-ordinator who is responsible for reviewing and monitoring the effectiveness of inclusive practice at Littlebrook. Please see the list of all our on site co-ordinators, located on the parent information board in the reception area.

 

Special Educational Needs Policy

At Littlebrook we have regard for the SEN Code of practice at all times. We believe that every child should have the best possible learning opportunities in an all inclusive environment that offers equality of opportunity.
We will ensure that all children with individual needs is given the opportunity to fully participate in learning activities and experiences by providing a curriculum that responds to and values the individual development of each child.
We work closely with parents, carers and other agencies to monitor each child's progress and provide the best support in order to meet the individual needs of all children. The Key Person and on site SENCO will work together to ensure the policy is implemented effectively. All staff are made aware of children with special educational needs in order to provide additional or diverse support for each individual child's needs.
The role of the SENCO is:

  • To work in partnership with the parents/carers.
  • To liaise with other practitioners/Key Person.
  • To co-ordinate provisions for the children who may have additional needs.
  • To oversee the record keeping of the children.
  • To attend ongoing training.
  • To liaise with external agencies as appropriate.

How the Nursery staff may identify a child who has special educational needs:

  • The Key Person or another staff member will use on-going observations during aspects of the child’s play, making jottings of significant areas of development.
  • Parents/Carers may raise initial concerns.
  • Take into account all information from outside agencies such as; Educational psychologist, health visitors, speech and language therapists etc
  • We recognise that children whose first language is not English will not be considered to have special educational needs because of their language situation alone.
  • The SENCO will share concerns with the parent/carer and explain what happens next.
  • Initial concerns are communicated to the parents/carers. Prior to any assessment or observation being made by another professional, authorisation will be sought by the parent/carer at all times. Once we have received consent, we will obtain advise from the Early Years Inclusion Facilitator.

Once a child has been identified as having a special educational need the Key Person/SENCO will plan for the child's individual learning requirements, through close observations , evaluation, planning and reviewing. Strategies employed to enable the child to progress will be recorded in an individual education plan (IEP)
This will include:

  • Short term targets set for the child.
  • Effective teaching strategies to be implemented.
  • A date for when the plan is to be reviewed.
  • Outcomes of action taken.
  • Parents/Carers will be consulted throughout the whole process.

A.Early Years Action Plan
The triggers for early intervention through Early Years action could be because the Key Person, parent or carer has a concern about a child who for example despite receiving appropriate early years experience:

  • Makes little or no progress even when targets have been implemented  to improve the child's identified needs/areas of development
  • Has communication or interaction difficulties and requires specific individual interventions in order to access learning
  • Has a sensory or physical difficulty and continues to make no progress despite the provision of the personal aids equipment
  • Presents persistent emotional/behaviour difficulties and does not respond to the usual behaviour management techniques in the setting.

The SENCO and the Key Person will work in partnership with the parents/carers to decide what action will be taken to support the child's progress.
This may include:

  • Building on the child's strengths
  • 2-3 smart targets
  • Strategies for supporting the achievements of the targets
  • Review the individual education plan
  • Parent's views will be consulted as part of the review process.

B. Early Years Action plus
Early Years Action plus is characterised by the involvement of the external support agencies. If little or no progress has been made and targets have not been reached, the nursery can request help from external agencies, who can advise with new appropriate targets for the child's individual education plan which provides specialist assessment.
However in some cases the help given may not be sufficient for the child to make satisfactory progress. It will be necessary to consider a statutory assessment.


C.Assessment and Statement of Special Educational Needs
When a request for a statutory assessment (SA1) is agreed the SENCO will send a detailed report with all the evidence gathered on the child relating to their specific difficulties. Reports will also be requested from other agencies involved with the child and from the parent/carers.
The statutory assessment may or may not lead to a statement of special educational needs. However if it is felt the child needs a statement of special educational needs based on the information gathered, a multi-disciplinary panel will make the final decision as to what provision needs to be provided and how the needs will be monitored.

 

Behaviour Management

The nursery believes that children and adults flourish best in an caring environment in which everyone knows what is expected of them and children are free to develop their play and learning without fear of being injured or hindered by anyone else. We aim to work towards a situation in which children can develop confidence and self-esteem in an atmosphere of mutual respect and encouragement.

In order to achieve this staff must:
• Never separate children from the group in an isolated manner to reprimand inappropriate behaviour. Staff must always manage children’s behaviour by talking to them, at their level, in a firm but calm manner to reinforce that their behaviour is not acceptable. In extreme circumstances, where behaviour has been addressed on more than one occasion, staff are permitted to remove the child from the situation (but not as ‘time out’) This is an opportunity for the staff to talk to the child, away from the group, discuss the undesired behaviour and to rejoin the group once the child has calmed down. Alternatively staff can invite the child to take part in another activity in the room.
• Adhere to the statutory framework, ensuring that children’s behaviour is managed appropriately and fairly, with consistency by all staff. Staff must never treat children inappropriately and/or raise their voice, unless it is to prevent personal injury or serious damage in exceptional situations.  
• Ensure that the rules are applied consistently, so that children have the security of knowing what to expect and can build on good patterns of behaviour.
• Try to provide a positive model for the children with regard to friendliness, good manners, care and courtesy. Staff must use behaviour and reward systems in the room, as well as verbal recognition for children’s individual achievements. Staff must never use negative vocabulary or use names to describe a child’s challenging behaviour.
• Praise and endorse desirable behaviour such as kindness, turn taking and willingness to share.
• Take positive steps to avoid a situation in which children receive adult attention only in return for undesirable behaviour.
• Provide a safe and happy environment for all children and bullying of any kind is unacceptable.
Main Aims:

  • Littlebrook should be a happy place for children.
  • We never separate children from the group or offer an area for them to have ‘time out’. This is not an effective way to manage children’s behaviour at Littlebrook.
  • Discuss any concerns regarding a child and/or their behaviour with the Nursery Co-ordinator.
  • We will always communicate with parents regarding all aspects of their child’s behaviour
  • We respond to incidents calmly and professionally
  • We will always listen to children and their families
  • We always promote and encourage positive behaviour through reward systems as well as verbal recognition.

Managing and Investigating incidents
All staff take reports/incidents seriously - responding calmly, taking action quickly. Staff must:

  • Comfort and support the child/adult who has been hurt.
  • Make it clear to the child what was wrong with the behaviour in a firm but fair manner.
  • Record specific, dated incidents for the child’s file and to inform the parents.
  • Ensure any ongoing concerns are being monitored and the parents are kept informed. Repeated behaviour should be recorded and managed effectively by assessing why the behaviour is happening and how we can support the child in overcoming the behaviour. Staff should liaise with the parent, behaviour co-ordinator and when applicable the SENCO.
  • Always reward positive actions (even minor achievements) as the child will respond and strive to gain the attention from staff in a positive manner. Effective systems should be put in place to reward children’s behaviour that are used at Nursery and if possible at the home environment.

Staff must ensure all accident/incident procedures are fully implemented at all times and recorded correctly. Parents are to be informed during handover periods, unless it is deemed serious enough to contact them prior to the scheduled collection times.

 

Confidentiality

Working with children and families will sometimes bring us into contact with confidential and sensitive information.
To ensure that all those using and working in the nursery can do so with confidence, we will respect confidentiality in the following ways:

• Parents will have ready access to the files and records of their own children but will not have access to information about any other child.
• Staff will not discuss individual children, other than for purposes of curriculum planning, with people other than the parents/carers of that child.
• Information given by parents/carers to the Key Person or Nursery Manager will not be passed on to other adults unless there is good reason to do so.
• Issues relating to the employment of staff, whether paid or unpaid, will remain confidential to the people directly involved with making personal decisions.
• Any anxieties/evidence relating to a child’s personal safety will be kept in a confidential file and will not be shared within the group except with the Principal.
• Any confidential or sensitive information shared between the parent and staff will remain confidential and not discussed outside the Nursery. Staff will not discuss individual children, other than for the purpose of the curriculum planning or in relation to the child’s well being, with people other than the parents/ carers of that child or the Nursery Manager. It may be necessary in some circumstances for the Nursery to seek the help and advice from outside professionals. If this action is taken the parent’s permission will first be sought.All members of staff will agree to respect the nursery’s confidentiality policy and will sign a copy of this document to indicate their agreement. Trainees and students will be advised of our confidentiality policy and require top respect it.Staff will not disclose any information on the practice or the business affairs of the company, which may come to their knowledge by reason of their own employment, other than in accordance with the company’s policies.              

 

Complaints Procedure

We aim to provide the highest quality education and care for all our children. We aim to offer a welcome to each individual child and family and to provide a warm and caring environment within which all children can learn and develop as they play. We believe children and parents are entitiled to expect courtesy and prompt, careful attention to their needs and wishes. Our intention is to work in partnership with parents and the community generally and we welcome suggestions on how to improve our school at any time.
Making Concerns Known
• A parent who is uneasy about any aspect of the school’s provision should first talk over any worries and anxieties with the Manager.
• If this does not have a satisfactory outcome within a couple of weeks, or if the problem recurs, the parent should put the concerns or complaints in writing and request a meeting with the Manager or Director of the Nursery. Both parents and the Manager can have a  present if required and an agreed written record of the discussion should be made.
Parents complaints

  • All parents complaints should be known directly to the Manager.
  • Parents also have the right to complain directly to Ofsted, either anonymously or by giving their details. Ofsted’s contact details can be found on the parent information board in the reception area.
  • The Manager must deal with parent's complaints immediately.
  • Ofsted must also be notified of any complaints immediately.

Most Complaints Should Be Resolved
• If the matter is still not resolved to the parent’s satisfaction, the parent should again contact the Manager and/or Director.
• All formal complaints must be investigated in accordance with the specific requirements stated in the statutory framework.
• The outcome of the investigation must be communicated effectively with the parents and Ofsted along with an action plan if applicable.
• All discussions are to be kept confidential and only staff members who may be directly involved with an investigation will be informed of the outcome
We believe that most complaints are made constructively and can be resolved at an early stage. We also believe that it is in the best interests of the school and the parents that complaints should be taken seriously and dealt with fairly and in a way, which respects confidentiality. Ofsted complaints number is 0300 123 1231.

 

Accident/Incident reporting

At the time of a child’s registration, parents must inform staff of any medical procedures that for cultural or religious reasons they do not consent for their child to receive first aid or medical treatment. This matter should then be referred to the Manager.

Staff responsibilities:

  • To assess the child after an accident to determine if first aid should be administered. Only staff who have a current First Aid Qualification are able to administer first aid.
  • Staff must stay with the child and reassure the child after an accident. A further 2 checks must be made on the child and/or their injury every 5-10 minutes and recorded on the accident form.
  • The accident must always be recorded on the accident/incident form with full details, dates, times, staff involved and any treatments given.
  • The form must be signed by a staff member.
  • The parent must be informed at collection. If the child receives a head injury, then the parent must be contacted and informed prior to collection times.
  • The form must always be shown to the parent, giving them the details of the accident and they must sign the form at all times.
  • Parents can be offered a copy of the form should they want it for their records at home.
  • The form must be given to the Nursery Manager to be entered on to the child’s account. This will then be archived in the accident/incident file which is kept in the office at all times.
  • Staff must also record child incidents on the same form.
  • All accidents must be reported to the Nursery Manager daily.

We ask parents to notify staff if children have an accident/injury at home when bringing them in. This needs to be recorded in our “Home incident” form, which the parent will be asked to sign. Home Incident Forms are located at the main entrance of the nursery on the left hand side.

All accidents involving staff as well as children must be recorded on an accident form. Accident sheets are located in the office with spares in each room. Parents must be asked to sign the accident sheet when they collect their child to demonstrate they are aware of the accident.

Any serious accident e.g. involving deep cuts, bumps on the head etc must also be recorded on the Accident Report sheet. If a child loses consciousness, an ambulance must be called immediately. The proprietors and Ofsted must be informed.

If a child needs first aid treatment, then a qualified first aider must do this. A qualified first aider will be on duty at all times.

Under RIDDOR, certain types of injury and incident arising from work activities must be reported to the local enforcing authority. In the case of Nurseries this is the Incident Contact Centre, local environmental Health Department safeguarding team and Ofsted. Severe accidents must be notified to the enforcing authority by telephone on 0845 3009923 and within ten days a written report must be submitted. The Nursery Manager is responsible for reporting to the Incident Contact Centre any accident of incident, which is subject to the RIDDOR Regulations.

Parents must inform the Nursery Manager of any allergies their child may have including allergies to dressings, medication, food etc.,

 

Medicine Policy

Our specific legal requirements are that we are ‘unable to administer medicine unless we have obtained written permission from the parents’.
In addition to this the statutory guidance depicts that ‘medicines should only be taken to a setting where this is essential and settings should only accept medicines that have been prescribed by a doctor, dentist, nurse or pharmacist’. If you do require us to administer prescribed medication to your child, please complete a prescribed medicine form and ensure that your child has been receiving the medicine for at least 24 hours before returning to the Nursery. All medicine must have a clear label, with your child’s name, dosage and expiry date.

Non – prescription medication can be given for pain relief, teething and temperature control. Please see below a list of medicines that can be administered, however only if there is a health reason to do so. We can only give non prescribed medication over a period of two consecutive days.  If your child’s symptoms persist beyond this time, we will advise you to consult with your GP. If you have not completed a Calpol or Piriton consent form, please ask a member of staff for a copy for you to complete ASAP.

 

Non prescription medicines we are able to administer

Non prescription medicines we are not able to administer

 

Paracetamol suspension i.e Calpol

Teething gel

Teething powder

Piriton

Nappy creams

 

Asprin

Cough medicines

Over the counter drops

Herbal remedies

If your child displays symptoms at home that may concern you, for example a high temperature or they are complaining of pain prior to attending Nursery, please inform a member of staff during drop off times and follow our inclusion/exclusion procedure (guidance is located in the reception area). Any concerns you may have regarding your child’s health and well being, please always consult with a medical professional.

All labels on prescribed medication must clearly demonstrate the date, your child’s name, dosage required and type of medicine. If the medicine does not clearly show this information and is not signed in by a parent/carer, we are unable to administer it to your child and we will contact you regarding this. Non prescribed medication must also be clearly labelled. Please ensure the medicine is on the acceptable list above and within it’s expiry date. All types of medicine must be clearly labelled in English.

I would like to inform you that medicines can be prescribed by a pharmacist, should you be unable to get a doctors appointment for your child.

If we do have any concerns or questions regarding your child’s health, we will contact you straight away. To ensure an effective procedure is in place, we need to update all our contact details for those with parental responsibility and obtain at least two other emergency contacts. Parents must all complete a parent responsibility form during registration.

Where a child may need to be administered emergency medicine for e.g. using an epipen to treat an allergic reaction named staff will access individual training by a qualified named medical practitioner. A care plan and risk assessment must be completed by the parent, alongside thee child’s Key person. The nursery insurance company must be notified when a child is registered or diagnosed with a medical condition.

 

Outings policy

At LittleBrook Nursery we believe the children should have the opportunity to attend nursery outings such as local walks as well as visiting places of interest.

For all outings the following procedure must be followed:

  • Make sure the place to be visited is safe, secure and suitable for the age of the children. A Risk Assessment must then be completed.
  • Staffing ratios must be maintained as follows: one member of staff to every two children with the ratio being increased to one member to every three children in preschool. Where possible, parents can join in on outings.
  • Written permission must be obtained from all parents prior to the outing. No children will be taken on outings without a signed consent form from parents detailing the outing venue, the date and time, the aims of the outing, the mode of transport – if any, the adult-child ratio and the names of staff accompanying. At least one member of staff needs to be a first aider. A member of the management team must always attend outings. Parents need to ensure children have appropriate clothing and footwear for the outing.
  • Prior to the visit a member of staff will record a plan of the proposed route, the venue, and carry out a risk assessment. This will include an emergency plan for accidents and lost children.
  • If going on a local trip e.g. local park this is covered by the consent forms the parents sign on admission to the Nursery.
  • At the conclusion of each outing the management staff within the group will complete a review of the outing, noting the following:
    • Any particular problems with transport (e.g. coach arriving late, no seat belts)
    • Any particular problems with the venue (e.g. nowhere to shelter during the rain)
    • Any particular problems with specific children (illness, distress etc)
    • Educational benefits of the visit
    • Comments from parents
    • Recommendations for future visits.
  • Prior to each outing the management staff member will refer back to the reviews and take accounts of comments when preparing for the next outing.
  • A fist aid box and the Nursery Mobile phone must be taken on all outings.

 

EMERGENCY PLAN FOR ACCIDENTS

To be completed before any outing in accordance with the outings policy. The person who will be charge whilst on the outing must complete this form. All staff and students must read it once completed. This form should be taken with you on the outing.